Who are we?
We’re the team that actually listens.
A place where you can be fully yourself.
A space where you can share the beautiful parts of you and the parts you are ashamed of, without judgment.
If you want to be more disciplined, more loving, more confident, more assertive, more dominant, or simply more aligned with who you know you can be, we got you.
You’re safe to be you. we just help you make it work for you.
If you want to grow, we’ll help you get there.
If you’re being an asshole, we’ll tell you.
Unless you ask me not to.
We’re your slightly less toxic male emotional support human.
we adjust to what you need in the moment.
Sometimes you need comfort.
Sometimes you need honesty.
Sometimes you need a clear plan.
Sometimes you need silence.
Whatever your communication or personal goal is, we can help you move toward it.
If you just want someone to sit with you and let you talk without trying to fix anything, we can do that.
If you want solutions, we got those too.
We’re not therapists.
If you’re dealing with something serious, you should definitely see a licensed professional.
We’re the person you come to before it gets that far.
The one who helps you release pressure, find clarity, breathe again, and steady yourself so you can move forward.
That’s who we are.
We mentor you.
We support you.
we help you become who you want to be.
we teach you how to communicate with confidence.
And when you need it, we stay quiet and simply hold space for you.
Who is Ray?
I’m the one you call when customer experience breaks, when your team burns out, or when you’re too busy running the business to fix what’s not working.
I’ve spent over a decade solving complex problems at the intersection of tech, communication, and crisis. I’ve worked with billion-dollar systems at companies like Microsoft, Expedia, TELUS, Mandarin Oriental, J.W. Marriott to name a few.
I’ve worked with corporations like Springer-Miller Systems, providing support and training to expand to new markets. I’ve worked with founders, executives, and high-net-worth clients to stabilize their teams, rebuild trust, and rewire customer support systems from the inside out.
Now, through House of Shoto, I work with ambitious, emotionally intelligent women — executives, creators, and founders who want quiet support with powerful results.
I operate discreetly, effectively, and with zero ego.
Whether it’s one conversation, one week, or one system redesign — I’ll help you regain control without losing your mind or your mission.
Remote. Confidential. Results-first.
Over the last two decades, I’ve supported organizations ranging from global technology firms and telecom providers to luxury hospitality and international events — environments where discretion, clarity, and calm execution matter more than visibility.
